Accessibility

UntilGone Staging wants everyone to be able to shop with us, including people who use assistive technology.

Our goal

We aim for our website and app to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

What we do

• Pages work with a keyboard alone, with a visible focus indicator and a link to skip to the main content.
• Images have text descriptions, and form fields have labels and clear error messages.
• Text and controls meet contrast requirements, and pages reflow on small screens and when zoomed.
• Moving content (carousels and rotating photos) can be paused, and stops when you ask your device for reduced motion.
• Display preferences, at the bottom of every page and on your account page, let you reduce motion, enlarge text and underline links. When you are signed in they are saved to your account.
• We run automated accessibility checks on our pages as we make changes.

Known limitations

Some content comes from other companies, such as payment forms, and may not fully meet these standards. Some older product descriptions may lack full text alternatives for images. We are working to improve them.

Feedback and help

If something on our site or app is hard to use, or you need information in another format, please email support@orders.untilgone.com, or use our support page, or use the contact page. Tell us the page and the problem, and we will help you complete your order and fix the issue.